Why I Have Never Liked Personas

First, A Story Years ago I managed an ETL Team at Unisys. When I became manager, we had about 24 team members. The team grew to 40 members. I was initially hired to build an SSIS framework to replace functionality built-in to a competing product. The maintenance cost for the competing product was $1,000,000USD per …
Continue reading Why I Have Never Liked Personas

The Question Unasked

In the past, I’ve blogged about my experiences with project managers. If you’ve read my thoughts, there will likely be little new content here (with the exception of the Obi-wan clip at the very end…). Most of my thinking is included in a post titled IT Coaching – Software Done Well, Part 1, written almost …
Continue reading The Question Unasked